Last Updated: February 5, 2026
7-Day Satisfaction Guarantee
We want you to be completely satisfied with your purchase. If you're not happy with a product, we offer a straightforward refund process within 7 days of purchase.
About Digital Products
Please note that all products sold through Intuative Store are digital goods that are delivered instantly upon successful payment. Unlike physical products, digital products cannot be "returned" in the traditional sense once delivered.
However, we understand that sometimes a product may not meet your expectations or needs. That's why we offer our satisfaction guarantee.
Refund Eligibility
Qualifies for Refund
- Request made within 7 days of purchase
- Product doesn't match its description
- Technical issues preventing access
- Duplicate purchase by mistake
- Product not suitable for stated purpose
Does Not Qualify
- Request made after 7 days
- Product already substantially used
- Change of mind after extended use
- Dissatisfaction with third-party AI results
- Multiple refund requests from same customer
How to Request a Refund
Requesting a refund is simple. Just follow these steps:
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Send an Email
Email us at support@intuative.store with the subject line "Refund Request"
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Include Your Details
Provide your order number or the email address used for purchase, and the product name
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Tell Us Why
Briefly explain why you're requesting a refund. This helps us improve our products.
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Await Confirmation
We'll review your request and respond within 1-2 business days
Refund Processing
- Review Time: We review all refund requests within 1-2 business days
- Approval Notification: You'll receive an email confirming whether your refund is approved
- Processing Time: Approved refunds are processed within 3-5 business days
- Payment Method: Refunds are issued to the original payment method used
- Bank Processing: Depending on your bank, it may take an additional 5-10 business days to appear in your account
Partial Refunds
In some cases, we may offer a partial refund:
- Bundle purchases where only some products don't meet expectations
- Requests made slightly outside the 7-day window with valid reasons
- Technical issues that were partially resolved
Abuse Policy
We reserve the right to refuse refunds if we detect abuse of our refund policy, including but not limited to:
- Requesting refunds on multiple products repeatedly
- Using products extensively before requesting a refund
- Sharing or redistributing products before requesting a refund
Customers who abuse the refund policy may be banned from future purchases.
Questions?
If you're unsure whether your situation qualifies for a refund, please reach out to us before making a purchase or shortly after. We're happy to help and may be able to suggest alternative products that better fit your needs.